“ Always have a friendly visit every time I take my car in for service. Brad Mitchell is very friendly and personable. The service is always top notch and they will go the extra mile! ”

“ What a great experience with Derrius Loveless He is professional ,attentive and humorous. Made the process super easy!! ”

“ Everyone was very friendly during my oil change. The waiting area is fantastic, I was also offered a second quieter waiting area in case needed since I had my newborn along. Multiple employees stopped to make conversation and were very friendly. The online scheduling is incredibly convenient. Makes it worth the thirty minute trip for my free oil changes. ”

“ Everyone is very helpful and care about there customers ”

“ It was awesome. The staff was pleasant, efficient, and knowledgable. I was incredibly pleased with the financing-they accepted both the down payment I offered as well as the payment I requested. ”

“ Always a wonderful experience. From checking in, listening to my concerns, fixing them, washing my car, and the delightful driver who got me to work on time and was prompt to pick me up. ”

“ Always a positive experience at Toyota of Iowa City!! Great staff and customer service!! Thank you!! ”

“ This is the 3rd vehicle we have purchased at Toyota of Iowa City. We think we had the best sales person this time . We see why he has been with them for over 20 years Great knowledge of the car & a great personality ”

“ I had a 9am appointment for the 20,000 mile service. I dropped my car off on time. My service advisor told me there were a lot of customers who had dropped off their vehicles that morning for service. He told me he would call me when my car was ready. I asked him roughly how long it would take. He could not give me an answer. My question is what is the point of having an appointment at 9am for something that takes maximum 2 hours, when the service may only be completed at 3pm. Why have an appointment at all and why not just drop the car off when you feel like it? Because they only seem to get to it at some arbitrary time anyway. I expect better from Toyota. My local mechanic is more organized and efficient. ”

“ Love, love, love the service department! Always listens to my concerns, keeps me updated, and are always polite. They take the time to explain things and are trustworthy. ”

“ Pleasant sales experience and great customer service! ”

“ Great business and nice facilities Work done on time and correct What I would expect of a Toyota dealership ”

“ I love Toyota and their customer service is great. ”

“ I always know that whatever happens, Toyota service is there for me and will always do what’s best for me and my car. ”

“ I scheduled my 20,000 mile oil change on a day I had another appointment in Iowa City. The courtesy care van and Larry took me right to my appointment. That’s real service. I was able to return to the dealership and pick up my fully serviced car. It’s a great service for busy people. Thanks! ”

“ Very Helpful. ”

“ When we started shopping for our Prius, Kirk helped us go through all the options so we could pick the best one for us and our budget. From shopping; to buying; to pick up we were treated like celebrities! I love bringing our car in for service; I completely trust them and they are so professional! The service lounge is like my own living room! They also offer a Continued Care program for $230/year after my service warranty expires, can’t beat that ! ”

“ Frank at the used car center was great, will definitely do business with him again. ”

“ I had an oil change & tire rotation. When I got home I noticed the dash display was changed to a screen used for safety settings. I thought I could check the owners manual & change it back. The 4 inch stack of manuals is too confusing to get an answer. I returned to the shop the next day and was quickly helped. But it was a trip I shouldn’t have had to make. Please do it the first time I see you. ”