“ Always a positive experience at Toyota of Iowa City!! Great staff and customer service!! Thank you!! ”

“ This is the 3rd vehicle we have purchased at Toyota of Iowa City. We think we had the best sales person this time . We see why he has been with them for over 20 years Great knowledge of the car & a great personality ”

“ I had a 9am appointment for the 20,000 mile service. I dropped my car off on time. My service advisor told me there were a lot of customers who had dropped off their vehicles that morning for service. He told me he would call me when my car was ready. I asked him roughly how long it would take. He could not give me an answer. My question is what is the point of having an appointment at 9am for something that takes maximum 2 hours, when the service may only be completed at 3pm. Why have an appointment at all and why not just drop the car off when you feel like it? Because they only seem to get to it at some arbitrary time anyway. I expect better from Toyota. My local mechanic is more organized and efficient. ”

“ Love, love, love the service department! Always listens to my concerns, keeps me updated, and are always polite. They take the time to explain things and are trustworthy. ”

“ Pleasant sales experience and great customer service! ”

“ Great business and nice facilities Work done on time and correct What I would expect of a Toyota dealership ”

“ I love Toyota and their customer service is great. ”

“ I always know that whatever happens, Toyota service is there for me and will always do what’s best for me and my car. ”

“ I scheduled my 20,000 mile oil change on a day I had another appointment in Iowa City. The courtesy care van and Larry took me right to my appointment. That’s real service. I was able to return to the dealership and pick up my fully serviced car. It’s a great service for busy people. Thanks! ”

“ Very Helpful. ”

“ When we started shopping for our Prius, Kirk helped us go through all the options so we could pick the best one for us and our budget. From shopping; to buying; to pick up we were treated like celebrities! I love bringing our car in for service; I completely trust them and they are so professional! The service lounge is like my own living room! They also offer a Continued Care program for $230/year after my service warranty expires, can’t beat that ! ”

“ Frank at the used car center was great, will definitely do business with him again. ”

“ I had an oil change & tire rotation. When I got home I noticed the dash display was changed to a screen used for safety settings. I thought I could check the owners manual & change it back. The 4 inch stack of manuals is too confusing to get an answer. I returned to the shop the next day and was quickly helped. But it was a trip I shouldn’t have had to make. Please do it the first time I see you. ”

“ Always friendly, professional people in the service department. Sales people are patient, not pushy. Never had a negative experience at Iowa City Toyota. ”

“ Loved working with Kristine and Lesley. Very nice knowledgeable women. Service department is great. Everyone is friendly. I almost didn’t recognize my car, they washed it! That’s so nice they do that. ”

“ Great service in repairs, and mad props to Troyota Knapp — a master of sales and snow abatement. And the free donuts rule! ”

“ From the very start we felt like we were welcome. They didn’t ever treat us like we were just another way to earn some money. Mike was nice and knew his stuff. Made us feel like our needs were his first priority. Very friendly and helpful. They were spot on when we named our price and max monthly payment. We didn’t have to negotiate and barter. When we said that we would take a bit of time to think about it they let us walk away without hounding us. We came back two hours later ready to deal and they stayed past hours to get it all done that day. No high pressure at all. Highly recommend their business. ”

“ Great experience! Everyone was so nice and down to earth. I recommend this place 100% ”

“ Kristine, Daryl, Ryan & Charlie have always taken great care of me with all my vehicles. I can’t say enough positive things about them. Our latest purchase was for my daughter and it’s so comforting to know she is in great hands and a solid safe vehicle. The staff goes above and beyond and for that, Toyota of Iowa City will always be my first and only choice. ”

“ I had some issues when I bought my 2013 Chrysler Town and Country and even though I had bought it as is the owner (I can't remember his name) and some of his staff, namely, Bradley Mitchell (works in the service dept.) and Charlie made sure the issue was taken care of and cleared up. I had been treated horribly by other dealerships in the past which is why I was leery upon arriving at this dealership. But they turned around that experience and made me a very satisfied customer. Customer resolution was to my satisfaction. And they were kind the whole time. I mostly worked with Bradley Mitchell but I would do business with them again. Thanks guys!!! :) ”