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Toyota, ToyotaCare

Customer Testimonials

Always a wonderful experience. From checking in, listening to my concerns, fixing them, washing my car, and the delightful driver who got me to work on time and was prompt to pick me up.

- Mary Witte, GOOGLE

Always a positive experience at Toyota of Iowa City!! Great staff and customer service!! Thank you!!

- Sandy Kessler, GOOGLE

This is the 3rd vehicle we have purchased at Toyota of Iowa City. We think we had the best sales person this time . We see why he has been with them for over 20 years Great knowledge of the car & a great personality

- guyer.wayne46, DEALERRATER

I had a 9am appointment for the 20,000 mile service. I dropped my car off on time. My service advisor told me there were a lot of customers who had dropped off their vehicles that morning for service. He told me he would call me when my car was ready. I asked him roughly how long it would take. He...View More

- B Peters, GOOGLE

Love, love, love the service department! Always listens to my concerns, keeps me updated, and are always polite. They take the time to explain things and are trustworthy.

- lauri, DEALERRATER

Pleasant sales experience and great customer service!

- Lori, GOOGLE

Great business and nice facilities Work done on time and correct What I would expect of a Toyota dealership

- duane eash, GOOGLE

I love Toyota and their customer service is great.

- Jenny Graham, GOOGLE

I always know that whatever happens, Toyota service is there for me and will always do what’s best for me and my car.

- Laura Wolf, GOOGLE

I scheduled my 20,000 mile oil change on a day I had another appointment in Iowa City. The courtesy care van and Larry took me right to my appointment. That’s real service. I was able to return to the dealership and pick up my fully serviced car. It’s a great service for busy people. Thanks!

- Mary Staub, GOOGLE

Very Helpful.

- Rodger, CARGURUS

When we started shopping for our Prius, Kirk helped us go through all the options so we could pick the best one for us and our budget. From shopping; to buying; to pick up we were treated like celebrities! I love bringing our car in for service; I completely trust them and they are so professional!...View More

- Sarah Chinnathambi, GOOGLE

Frank at the used car center was great, will definitely do business with him again.

- Jeremiah Ragona, GOOGLE

I had an oil change & tire rotation. When I got home I noticed the dash display was changed to a screen used for safety settings. I thought I could check the owners manual & change it back. The 4 inch stack of manuals is too confusing to get an answer. I returned to the shop the next day and was...View More

- Steven Nelson, GOOGLE

Always friendly, professional people in the service department. Sales people are patient, not pushy. Never had a negative experience at Iowa City Toyota.

- David Jakubowsky, GOOGLE

Loved working with Kristine and Lesley. Very nice knowledgeable women. Service department is great. Everyone is friendly. I almost didn’t recognize my car, they washed it! That’s so nice they do that.

- Diana Schoonover, GOOGLE

Great service in repairs, and mad props to Troyota Knapp — a master of sales and snow abatement. And the free donuts rule!

- Kembrew McLeod, GOOGLE

From the very start we felt like we were welcome. They didn’t ever treat us like we were just another way to earn some money. Mike was nice and knew his stuff. Made us feel like our needs were his first priority. Very friendly and helpful. They were spot on when we named our price and max monthly...View More

- Cathrine Miller, GOOGLE

Great experience! Everyone was so nice and down to earth. I recommend this place 100%

- Natalie Bianchi, GOOGLE

Kristine, Daryl, Ryan & Charlie have always taken great care of me with all my vehicles. I can’t say enough positive things about them. Our latest purchase was for my daughter and it’s so comforting to know she is in great hands and a solid safe vehicle. The staff goes above and beyond and for...View More

- Nicki Boyd, GOOGLE

I had some issues when I bought my 2013 Chrysler Town and Country and even though I had bought it as is the owner (I can't remember his name) and some of his staff, namely, Bradley Mitchell (works in the service dept.) and Charlie made sure the issue was taken care of and cleared up. I had been...View More

- Bridget Bravenwolf, GOOGLE

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