Customer Testimonials
Very satisfied with the car . Staff are vey nice and they will explain every things to you
Sales Team was great! Very accommodating and worked with us to get us in a new truck.
The staff at Toyota were so kind and Trent was helpful and patient explaining information about my car so I felt informed after service.
Took Camry in for first maintenance. Good friendly experience.
Thank you Nikki, Demetrios, and team for making my car shopping experience positive and friendly. After mother nature claimed my previous car I greatly appreciate the help and services received at McGrath Toyota of Iowa City. I am very pleased with my new car.
The service team was professional and reasonable when I brought my 1983 Toyota Land Cruiser in there with a broken water pump.
Kyle in sales was extremely knowledgeable about the potential vehicles I was interested in. He helped narrow down the many choices we had to the perfect Toyota Grand Highlander. Paperwork, finance and the whole process was made easy by the team at McGrath Toyota. I highly recommend Kyle to anyone who needs a vehicle as he made the whole buying process smooth and without any of the stereotypical issues that steer people away from car dealerships. He is excellent at what he does, so stop down and give him a chance at your business!
Charlie and Cheyanne took great care of me. Fast effective and so helpful. My vehicle was not even a Toyota and still took care of me.
Quick and painless
Very efficient and professional service.
I bought my Highlander 2 years ago from Josh Hicks my salesman at McGrath Toyota and recently had a problem with it.He is honest and explained everything to me about Toyota Certified! Not only did they take of the issue but treated me royally. They honestly care about their clients and go above and beyond to take care of them Thank you Brady Garmoe our service rep. You guys are a class act! I will recommend McGrath Toyota to all my friends!
(Translated by Google) My advisor was always attentive to my expectations and the treatment was very cordial; I am truly very satisfied. (Original) Mi asesor estuvo siempre atento a mis expectativa y el trato fue muy cordial, de verdad que me siento muy satisfecho
All around, top-tier sales and service dealership. They are detailed oriented in everything they do, and amazingly personable. Very trustworthy establishment and I highly recommend!
I Purchased the rustproofing and undercoating with the purchase of my previously owned Tacoma, I was given a significant discount on the cost of the service, I dropped my truck off on Thursday night and picked it up Friday afternoon, took around 30 minutes for them to find my keys and I was disappointed with how little of the truck was actually undercoat, if I was paying full cost for this service I would have been more than upset with how it was represented, I was told by the service rep that they do rustproof the frame. It appears that they ... Read More Google - Jun 21, 2026
Worked with Shawn Still on purchase of Highlander. Very professional and accommodating.
My regular vehicle maintenance was performed accurately and expeditiously.
They were ready for me at my appointment time. Jose was very friendly. There was a bit of a wait, but they made that clear up front. Overall great experience.
How's this for something special? I get to McGrath at 8 am for my first 5000 service and getting out of my car I hear classical music...piped in over speakers? No. There is a lady sitting outside in front playing a musical instrument...live! That's class.
John the service guy was awesome, I had a rattle that I could not find. He took me in a ride so I could show him. He knew exactly what it was. The gents that Che med me in and out was very nice and explained everything perfectly.
Excellent personal help. Very friendly.
Very appreciative of Tyler and the entire team who helped me on my recent vehicle purchase. The communication and service was top notch.
Very kind and expert service!!!!!
Kaden was great to work with. He kept in touch while we negotiated on the truck purchase and worked with me to put an agreement together.
Great service and awesome sales people.
Service was excellent, Brent kept me well informed and was very professional and courteous.
I just recently purchased my second car, that being the sleek new 2026 Toyota Camry XLE. I would like to thank sales associate Joe and the rest of the team that worked with me! Whole process was easy, simple and explained thoroughly. Would absolutely recommend getting a vehicle through McGrath Toyota!
I got a quick diagnosis. Got help with taillights.
Good service, always on time.
The best experience I’ve had getting a car. When your soul feels at ease, light, and there’s laughter: It’s a blessing. Mario was fantastic and LISTENS. Find Mario-ask for Mario. Everyone was pleasant and I cannot thank them enough. I will gladly tell everyone: One stop, no need to hop to other dealerships McGrath Iowa City. You will be at peace.
I am very disappointed with this dealership. I was promised issues on other vehicles would be fixed, but they were not. I also bought a Toyota Corolla Cross and quickly realized it is too noisy and uncomfortable for my family. I still have the 3-month warranty, but the dealership was not willing to help me fairly. The employee was kind, but overall I do not feel supported as a customer.
Very polite and helpful in finding the right car for my needs. Also offered assistance and guidance in the usage of my new car for future use.
Buying a car is always stressful for me. I started at the McGrath in Hiawatha and the experience was insulting and a waste of time. I went to Iowa City because they had several cars I was interested in. Nikki was amazing. I know it's her job to sell cars however she made me feel seen and heard didn't dismiss me or talk down to me. This was my first big purchase since losing my son and I was very emotional. They handled me with grace and understanding.
Normally I would not put my personal business in a ... Read More Google - Apr 29, 2026
Fast service while I waited. Nice waiting area.
Lady at the parts counter knows her parts! Very helpful!
Friendly with fast oil change service and the complimentary wash is always appreciated.
Working with Hunter and Charlie has been awesome. The process of buying a car and having service there has been exceptional.
Who can beat a free oil change and tire rotation! It’s the little things that helps, the work, communication and customer service is always top tier.
I think I can say that McGrath Toyota absolutely has the best fountain soda in the Iowa City area!! Also fixed my car up pretty well.
Excellent and courteous service. Pleasant waiting area.
Great service!!!!
Everyone was super helpful and the systems were very efficient. I’m not sure why it took 5 hours to change a gasket, but I gather that there were people in front of us.
Fast servicing and comfortable waiting area
Very friendly and prompt service.
Mike and Jason were outstanding in helping us find a car! They were patient, knowledgeable, and so helpful. I’d highly recommend visiting McGrath for all your car needs!!
Great customer service. I did not have an appointment but was having battery issues, and they got me right in. Cheyanne from the service department was amazing and went above and beyond. Thanks!!
efficiently done
Mario was great to work with. I messaged the website about a vehicle and was connected with Mario. We went with Toyota of Iowa city as Mario was helpful and not pushy at all, which I appreciate. This dealership has a large inventory so we had many vehicles to choose from without having to go several places.
Mike and his team were very accommodating to us and our toddler! After a couple of hours spent test driving and negotiating a fair price, the finance team helped us sign and wrap up the deal quickly!
Always a good experience with great customer service to match!
They listened to our concerns and what we were looking for. They were kind and took their time in finding the right car that fit for us. They asked us if we needed any refreshments and really showed they cared about what we wanted.
Took less than an hour to have my oil changed and tires rotated. They notified me quickly when they wanted to add filters. 100% recommend.
We’ve had some ups and downs here, I will say the sales department was the most helpful, Kaden sold us our car and he was very helpful and considerate. The finance department needs some work, we worked with Kinsey in finance and she seemed nice but then our paperwork was messed up and there were some issues with setting up our payment portal and the way she handled it with us was unprofessional and made us very uncomfortable, so when we go back I will be requesting someone else. Trios in finance was sweet and apologetic about the situation. ... Read More Google - Apr 17, 2026
Braden was very helpful with my car shopping and buying process. This is my families fourth car we’ve bought from McGrath. Would highly recommend their service!