Customer Testimonials
Braden helped us and he was wonderful to work with! Kind, professional, knowledgeable! Super great!! We’d definitely go to McGrath Toyota in Iowa City and work with him again!!
Solid buying experience with these guys. Thanks Mike
First time there, everything went fantastic!
Service was quick for an oil change.
Dave Birely is the best!
Purchased in 2024 with my father (Tracy). Specifically asked for gap coverage as my old Kia was totaled by a deer. Was assured that it was on contract. Our Camry was totaled by a lady backing into us and when we called to check on gap coverage it was not there resulting in 3k gap. New vehicle will not be purchased here.
Derrius is the man, only salesman I would deal with.
Braden was very easy to work with. Went above and beyond my expectations. I typically buy all my vehicles from Toyota dealer locally, but thanks to Braden, you were able to get my business.
For the majority satisfied. However, they will not tell you that toyota's speedometer is off and is able to be off by roughly four percent. Mine is off by much more than that, and it does not mention it in any portion of any contract.
Worst nightmare. Monday morning and front tire is almost flat. Get it toToyota with no appointment and ask for assistance Technician said no problem and had tire fixed and on the road by 0800 Excellent service. Thank you
Fantastic experience. Had some not so great experiences while looking at other dealers. Noah is a young salesmen but knows his stuff. He went to bat and got us the best deal he could. 100% would recommend going and asking for Noah. He'll do his best to help you out.
Hunter was awesome to work with- honest, knowledgeable and felt like he truly had our family’s best interest in mind. Highly recommend.
Working with Tyler in sales and Sara with the finance dept was an absolute delight! They both made the sometimes tedious process as fantastically seamless as possible and I greatly appreciated it. They even saved me an hour and a half trip back to Iowa City and sent a driver out to me to sign a document we’d overlooked. The team at McGrath is top notch and anyone in the market for a new or new to them vehicle would be doing themselves a disservice by not giving McGrath a serious look!
Very much able to work with where we were at, no high pressure sales your.
So very helpful!! Repaired my mirror when I was traveling through the area. An outstanding experience. And the waiting room has a fireplace. Could have spent my whole vacation there!
We loved meeting Cheyanne. She was so courteous.
Thank you for getting me right in for the purpose of diagnosis and nature of the problem for two system lights coming on.
Very friendly and helpful.
I'm not from Iowa and had trouble with my tire. Took my Toyota to McGrath service center without an appointment and everyone from the receptionist, the service clerk and technician were top notch. I was in/out quickly. They fixed my tire, washed my car and took extra care. I truly appreciate the service and while I'm here in Iowa i will recommend and schedule service for my car.
My experience was great!
My advisor was amazing !! Brady was detail oriented focused and efficient . Would definitely recommend service again
Noah helped me find and test drive cars until I found the perfect fit. Everyone I worked with to get the car I wanted was super friendly and helpful. I would 100% recommend!!!
Good experience, no complaints. Charges a little high, maybe just inflation.
Very friendly sales people but do your research before you make a deal.
My experience with McGrath Iowa City has always been wonderful. They’re kind, professional, and prompt.
Excellent service from Ethan & team at McGrath Iowa City. Friendly and professional service, thank you.
I love the Highlander I bought. Nikki was my sales agent and was very knowledgeable and professional. She even tried to arrange for one from Davenport to be driven over to make my search easier. Every person I came into contact with at McGrath Toyota was exceptional. I would buy from here again
Hunter helped us buy our last 2 new cars and was great to work with!
Everyone was so nice and did a great job helping us and getting us into the right vehicle. Very helpful and willing to make a deal. We will do business again with Mcgrath if and when the time comes.
Brady Garmoe is a great employee with whom to work. He is helpful, kind and explains everything clearly. I always ask for him.
Good service. Price well
My wife and I had a chance to work with Hunter when we were in the market for a Toyota Rav4. We went to a few different dealers, and Hunter by far asked us the most questions in order to best accommodate for what we were looking for. We also want to give a shoutout to Braden, from whom we purchased a Camry earlier this year. Braden also went above and beyond to walk us through the whole process and make sure we left happy with our decision. We had a wonderful experience both times and appreciate their time and ... Read More Google - Oct 10, 2026
Toyota had their usual excellent customer service. I was treated in a welcoming and professional manner from start to finish. The one area I hope they will improve upon is sharing beforehand the cost of service. I wasn’t sure if I was still under warranty, but figured even if I wasn’t that the expense would be less than it was. A little sticker shock is not a good feeling. Otherwise, everything was great.
Brent was welcoming and very helpful for my first visit.
I wasn't happy. Because they selled me a van spensive , the price we discussed but they changed. Also monthly payment is spensive.
Over 5 hours to even get a half-hearted quote on pricing for a 2025 used Camry.
I had high hopes, the car looked great! I was willing to drive 7hrs to buy this car, it had low miles, it was certified, had the features I wanted. Literally checked every box I had. So I contacted them to just check the availability, didn't even ask for pricing. Got a "they'll contact you soon!" several hours later, crickets, message them politely again just to reaffirm my interest in knowing if it was still in stock...same response and same result. ... Read More Google - Aug 25, 2026
Aaron went beyond all expectations during our car order including sending a driver some 220 miles to Indiana to pick us up for our car delivery. Today he is setting an appointment with our local dealer to check our tire leak We are without words
They had a vehicle listed for $4999. Offered $4600 cash out the door. Was passed around to three different salesmen and was told no, they couldn't take $400 less then asking. Instead tried to put me in a $30,000 loan for a stellantis vehicle that wouldn't last the duration of the loan. They would rather lose a cash sale than do business. They are not in the car business they are in the (car) loan business.
I submitted a credit app to check my credit with them. I was interested in 1 vehicle. We never talked numbers and i never signed off on a deal, never saw the car or drove it. I asked to work out the numbers BEFORE submitting anything to any banks. They ran my credit 10 separate times on vehicles i had never discussed, seen, driven, or approved. I did not sign any deals to be submitted to the banks. This was 100% ILLEGAL! With $1000 fines for each unlawful credit hit. Now they will not respond, no owner or GM will call me. And now ... Read More Google - Jun 1, 2026
Again I dropped off my Tacoma and said just oil and filter change nothing else, and when w picked it up there was a charge for motor oil additive or MOA as they hide it in the ticket charges. This is exactly the reason I said oil and filter nothing else, this junk they put in isn’t needed it’s just an additive that does more harm than good, they’re always trying to up charge every time I go in, I will take my business elsewhere from now on not happy since mcgrath took over.
I am very disappointed with this dealership. I was promised issues on other vehicles would be fixed, but they were not. I also bought a Toyota Corolla Cross and quickly realized it is too noisy and uncomfortable for my family. I still have the 3-month warranty, but the dealership was not willing to help me fairly. The employee was kind, but overall I do not feel supported as a customer.
Very polite and helpful in finding the right car for my needs. Also offered assistance and guidance in the usage of my new car for future use.
This is absolutely the worst dealership that I have ever dealt with. They are pushy and nonstop asking you about buying a car, etc. etc. etc. I purchased a car from them a little over a year ago now and just had my CDF drum replaced on my vehicle that cost me $4400. And all they could ask me is if I bought an extended warranty. I would never refer anybody to this dealership whether it be Cedar Rapids, Iowa city Davenport, Dubuque, etc. by far the worst I’ve ever dealt with if I were you, I would not purchase ... Read More Google - Apr 29, 2026
Very poor follow up and communication. They were very responsive prior to the sale. However, post sale many promises were broken resulting in my having to continually call and Email. No one returns phone calls and all of those I called hid behind voice mail. Would not recommend and will not do business with again.
Normally dread buying a car and the haggling. Jack made this a great, fair and easy experience! Go see Jack!
I am following up on Megan Wakefield's review from a week ago. Toyota collections is still calling her. She has paid the 2 months and there should be no reason they are being harassed. Please fix this. I am following up on April 7th. The Finance Manager is not calling back and they are STILL getting calls from Collections. Get this solved!!!
My personal experience has been very poor with this dealership since September of 2024. They keep sending text messages to me for an oil change of a car I purchased on 2021 (back when the dealership was still good). I've replied multiple times to them to stop, called the dealship to ask for my number to be removed, and even filed a TCPA complain with the FCC. It has been a very frustrating experience and I just got another text this morning. I now feel like I will have to pay a lawyer to try to get them to stop. Based ... Read More Google - Mar 19, 2026
I recently had the oil changed in my Camry. 3 things caused a 2 star review 1- I thought that the cost was rather high 2- Washer fluid was not topped off 3- The headlight switch was turned off (always kept on auto) so I was driving without headlights.
I am extremely disappointed with my experience at McGrath Toyota of Iowa. We arrived at 10:30 AM expecting a professional and respectful car-buying experience, but instead we left at 5:30 PM feeling frustrated, disrespected, and that our entire day had been wasted.
Our salesperson, Aaron, kept us waiting for long periods without clear communication. There was a lack of transparency throughout the process, and simple questions were either avoided or answered vaguely. It felt like we were being strung along instead of being treated as serious customers.
When his manager, Dawton, became involved, the situation did not improve. Rather than addressing our ... Read More Google - Mar 1, 2026
I had a very disappointing experience at this dealership yesterday. We drove 4h from another state to buy a car after speaking with the salesperson in advance and setting everything up.
When we arrived, they offered a test drive and we noticed several issues with the car. Instead of clearly addressing our concerns, the salesperson kept going back and forth with the manager. He eventually took the car to a technician and came back claiming there were no problems.
We asked to see the car again, and he spent about 30 minutes to an hour looking for it because he didn’... Read More Google - Mar 1, 2026
McGrath dealerships practice dishonest used vehicle practices where vehicles sold require repair after their "warranty" period which does not exist, though we were told that issues would be addressed if they come up. Our vehicle, within 2 months of purchase, required repairs that exceed the sale price of the vehicle. This "family" of dealerships do not stand by their "inspected" vehicles for no more time than it takes for you to drive off the parking lot. Avoid like the plague and shop elsewhere.
Who has a car lot full of cars and no titles to them...? Mcgrath, that's who. I've spoken to several other dealers and they find that humorous. I understand it may happen from time to time. But on 3 different occasions, we attempted to buy 3 different vehicles and they didn't have the title to any of them. Does that make sense to anyone? Frustrated dad trying to get his son a vehicle, but that doesn't mean our family isn't highly irritated by this. Don't sell a car unless you have the title. People expect to ... Read More Google - Feb 20, 2026
Charlie bus service was excellent. Service Dept was timely and the waiting area is a nice place to hang out while you wait for the work to be competed.
Be very careful. On the edge of being scammers. Selling rebuilt title cars for way over value. They have a 3.3t genesis listed at 20k with a rebuilt title called 4 different banks including usaa highest value given was only 16100 and that's at 110% market value. Extremely overcharging for their mistake of giving 17k in trade on a rebuilt title.
McGrath Toyota of Iowa City has earned my Loyola business because all the people serving my automotive needs have performed to exceed my expectations!! I say this because I have experienced sales and service with McGrath since 1981 and never received a result that was not addressed to my complete satisfaction !!
We live in Illinois and encountered soo many problems with our Iowa purchase of a 2024 Camry. Our list of difficulties with the purchase is too long to list here. We can only say we would never go back to that dealership again.
Sales person Mario is fantastic but the finance dept sucks. Worst experience ever buying a car in Iowa. I was pre approved by my bank and it should of been simple. I have to pay my own sales tax, transfer my own plates, and take care of my own title transfer. They put everything in my husband's name as the primary when it should be in mine and when I checked my documents the signatures are on the wrong names. I bought the car a month ago and still don't have my second key.
Theron Stuelke is the best sales person I've ever met, he is always patient, enthusiastic and professional. Theron also helped me delivered my vehicle to my house. And all persons we met in McGrath were kindly and enthusiastic. Our family had a very good experience in McGrath.
Special thanks to the sales person Theron Stuelke and to the business manager Kerri Cairy. Everything went smooth and quick.It’s was great experience buying a car from this dealership.
I couldn't edit my other review, so I will leave another one.
I had a good experience at McGrath of Iowa City, and Aaron Woodward was helpful and not overly pushy in helping me get the type of car I wanted. I spent a bit more than I wanted to, but I still think it was a good deal and he was responsive when I asked questions. It was the first time I purchased a car and financed, and overall the experience was pretty reasonable.
The financing wasn't too bad of an experience either, but they were trying ... Read More DealerRater - Dec 2, 2025
I had an overall good experience at McGrath Toyota. I worked with Aaron Woodward, and he was helpful and not overly pushy which I know is a common issue with some dealers. I was able to get a reasonable price for the car I wanted, albeit I spent more than I wanted originally but I still think it was still a good deal for me The finance guys were fine as well that I had to deal with, but they were trying to push the warranty, but it wasn’t overly so. The whole shopping experience
We have always been pleased doing business with Toyota of Iowa City. Jack was great!!
If I could give this zero stars I would.
So let me tell you my story.
I bought a brand new Toyota grand highlander (I love the vehicle) but the experience was horrible. I live in Dubuque and Tyler told me he would get my car delivered to me on a truck so we wouldn’t have to drive to Iowa City again after the hitch got put on. I was so excited my brand new vehicle is going to get delivered to my house!! Nope that was a lie it got DROVE to the McGrath here in Dubuque. I ... Read More Google - Nov 21, 2025
Awesome customer service was provided throughout our whole experience. friendly staff, and a great team of people.
I appreciate the text messages to update progress when my vehicle is being serviced. Estimates are ongoing so there are no surprises at the end and I like being able to approve or defer particular recommendations. My RAV4 is an older model and McGrath has kept it in good running order through the years.
I’d recommend Tyler from McGrath, the first time I bought a vehicle from him it was easy, this time around McGrath as a whole did not make it easy. Signed multiple documents to sing more documents because the others were incorrect. Talked to multiple people who apparently did not have a clue. Was also told the vehicle which was a used 2024 was detailed, to me detailed means going through everything and making sure there is nothing left over. I ended up finding unused needles and syringes in the pockets of the seats of my purchase. Have yet to figure ... Read More Google - Nov 7, 2025
Great service on my 4Runner. Very thorough inspection and I like the way the documents are set in pdf format to save.
Aaron Carpenter was excellent to work when purchasing our new car! He was very patient during the whole process and found us the exact car we wanted to buy. He was never pushy or tried to talk us into anything we didn’t want. We would highly recommend him for anyone in the market for a new car.
Needed to have a safety recall done. Received very good courtesy on the phone setting up the appointment and in person when I took the car in. Everyone was very polite and very courteous. I am very grateful.
I recently purchased a truck from McGrath. The truck advertised on their website and in the photos had a different set of rims and tires than what was ultimately delivered. When I asked about the difference, I was given inconsistent explanations. This feels misleading and not in line with the transparency I expected from this dealership.
Aaron Carpenter was very helpful and easy to work with. Other staff members were also helpful.
I had Aaron Carpenter as a sales person. He was excellent. Professional, knowledgeable and so helpful. I highly recommend Aaron and McGrath for all of your vehicle needs! I have told others about them too!!
Poor communication. Made an appointment to have a part replaced. Showed up, waited for them to replace the part. I was charged $125 but they did not replace the part. They gave me an estimate of the cost to replace the part. I all ready had an appointment to have the part replaced. Why was the part not in stock and ready to go for my appointment.
I recently moved to the Iowa City area. My 2025 Tundra needed its 10,000 mile service. I scheduled my appointment online with McGrath Toyota. When I arrived I pulled right into the service bay and was greeted shortly by Brady Garmoe. He got me all checked in and I waited in the very comfortable waiting area. My appointment took about an hour with no issues. I will definitely return to this dealership for future appointments.
Jared ( finance) was extremely rude and ran by 800+ credit four times! Killed my credit for no reason! If you have good credit and do not want it to go down exponentially, DO NOT use this dealership! Jared told me they do this regularly without telling the clients.
We had a fantastic experience working with Kaden! He was friendly, knowledgeable, and made the entire process of buying our Corolla smooth and stress-free. He kept us updated every step of the way, answered all our questions thoroughly, and truly went above and beyond to make sure we felt confident in our decision. We’re loving the car so far and really appreciate all of his help!
Paul W. is the best service advisor I’ve had yet. He was personable, empathetic, and very honest. I had begun seeking a more affordable mechanic but Paul has restored my faith in dealership maintenance.
Dishonest about pricing. Called in to get a new key for my car and was told over the phone the price would be $65 for the key. Go in the next day to retrieve my car and got hit with and extra $200 worth of fees and was not given an option but to pay being that I was not given the full total on original quote. Very dishonest
Fast, Efficient and Professional...that describes this dealership in a nutshell Why would you want to shop anywhere else?